BookZurman crafts customized client solutions using our proprietary BookZurman Agile Semantic Interoperability Suite (BASIS©) Framework. The BASIS© Framework is a collection of advanced, comprehensive system development and program and project management strategies, which are developed from a compound foundation of industry-standard methodologies expertly employed using our teams’ varied knowledge and expertise. BASIS© draws from and builds upon key elements of the IBM Rational Unified Process (RUP), PMI’s Project Management Body of Knowledge (PMBOK), Agile (Scrum, XP, CD) iterative development frameworks and DevOpps methodologies.


The BASIS© framework ensures:

  • Customer-centered solutions
  • Rigorous quality control management (QCM)
  • A structured approach to Service Oriented Architecture (SOA)
  • Accurate cost management
  • Forward-focused thinking coupled with next generation technology

By incorporating customer-specific operational factors and lifecycles, the BASIS© Framework is designed to promote and ensure performance excellence for both public and private U.S. organizations and follows the Baldrige Criteria for Performance Excellence. The BASIS© IT Enterprise Architectural planning, design, and delivery process can be readily customized to meet individual needs, while sustaining the incorporation of applicable best practices included within the Federal Enterprise Architecture Framework (FEAF), the Federal Segment Architecture Methodology (FSAM), the Federal Health Architecture (FHA), the DoD’s Architecture Framework (DoDAF), as well as most commonly accepted guidelines outlined in The Open Group Architecture Framework (TOGAF).  Traditional system lifecycles are difficult to implement, manage and sustain; BASIS© overcomes these difficulties by using elements of CMMI and ITIL, as well as incorporating appropriate Six Sigma practices (Lean, Standard, or DFSS) and PMI guidelines, all tailored to best serve the specific needs of our customers.

Business Process Engineering

Business process re-engineering (BPR) is the analysis and redesign of workflows within and between enterprises in order to optimize end-to-end processes and automate non-value-added tasks. At BookZurman, we create partnerships with our clients , and highlight our clients  knowledge and expertise about the components related to their business. We act as a collaborative partner willing to drive the strategic process. We focus on holistic approaches encouraging large-scale re-engineering of processes.

Large-scale transformations require a dedicated team of experts focused on the most effective implementations of information technology, customer centered approaches, quality advancements and streamlined efficiencies across organizations. BookZurman is a stand out choice for guiding the BPR process.

We work on these components to provide a comprehensive re-engineering process:

  • R&D Engineering and Program Management
  • Modeling and Simulation
  • Custom Research and Special Studies
  • Technology Transfers
  • Business Process Re-engineering

Health IT Enterprise Architecture & Service Oriented Architecture

We know how complex Healthcare IT Enterprise systems can be to implement correctly, maintain efficiently, and interconnect among appropriate standards. At BookZurman we're committed to crafting Service Oriented Architecture-based systems on a secure, scalable, interoperable and dynamic platform with end to end visibility and manageability. We include robust IT governance, standardization, and the most sophisticated software and information infrastructure.

Our approach to developing robust Healthcare IT Enterprise Architecture & Service Oriented Architecture is guided by the BASIS© Framework. The touchstones of our BASIS© Framework, as it pertains to IT architecture, include empowered teams, active stakeholder involvement (including business process owners and prospective users), small incremental releases, frequent delivery of products, and short feedback loops. Crafting solutions using this approach allow us to productively manage costs, quality, and scope of the project.  

The BASIS© Framework highlights the following architecture components:
  • Model-driven approach
  • Ability to target multiple platforms
  • Advanced clinical and technical information modeling
  • Clinical terminology expertise
  • Internationally connected models
  • Ability to feed standards development processes
At BookZurman, our performance excellence in service and operations management is driven by our vast experience with commercial and governmental IT operations, and our commitment to and experience with ITIL (Information Technology Infrastructure Library) and CMMI Level 3 procedures. We adhere to interoperability as a crucial component that encompasses data standards, follows a Service Oriented Architecture, and highlights a commitment to open standards. We focus on crafting robust architecture that functions as a service to other applications.

Program & Project Management

At BookZurman we thrive on analyzing, addressing, implementing and monitoring project and program management solutions. No matter your project or program, we have dedicated individuals willing to work with you to ensure the highest quality solutions and management. All of our project and program management strategies and approaches have been tested and are used at our company.

Most importantly, our leadership team is comprised of Six Sigma, PMP, and Agile certified experts committed to Project Management Institute (PMI) and Agile HIT development standards. All of our clients receive our dedicated commitment to excellence and solutions that stand the test of time.

In Program & Project Management we provide services in the following areas:

  • Project planning and administration
  • Performance and development planning and management
  • Financial management
  • Administrative infrastructure
  • Technical environment and tools
  • Lean and Six Sigma program/project management
  • Agile project management

Health IT Interoperability Solutions

Our work covers the full spectrum of health standards adoption, from the identification of health standards requirements, to the development of standards and standards profiles by Standards Development Organizations (SDO) and Standards Related Organizations (SRO), to the implementation and utilization of open-source standards by development project teams to help foster semantic interoperability with federal and civilian stakeholders.

BookZurman engages with SDOs and SROs to identify existing standards/profiles available for use, assesses health standards gaps, improves existing standards/profiles, and develops new standards/profiles to meet the evolving needs of the rapidly changing healthcare environment.

Our team gathers information about industry-wide healthcare information technology trends and initiatives and identifies related health standards requirements. We actively participate in and have established leadership roles within various SDOs/SROs to engage, influence, and become early-adopters of emerging health standards/profiles. The team reviews and makes recommendations on artifacts produced by various health standards organizations and other federal health service entities to ensure that our customer’s requirements are represented and that it is compatible with the existing or future, planned state architecture.

Team BZ collaborates with federal government partners such as the VA, and external partners such as the National Information Exchange Model (NIEM), ONC which oversees the EHR Meaningful Use Certification Program and the Federal Health Architecture (FHA) office which oversees the Federal Health Interoperability Modeling and Standards (FHIMS) initiative. We also support open-source tooling, health information modeling and health standards architecture.

Our SDO/SRO participation includes but is not limited to the follow health standards organizations:

Our team also works within SDOs to produce models using unified modeling language (UML) that enables the generation and implementation of extensible mark-up language (XML) templates in support of health standards work. We promote UML-based standards development engagement within SDOs, to improve health standards development and also engage with health standards organizations to promote open-source tools and processes for standards development and implementation. One such effort produced Model Driven Health Tools (MDHT) in collaboration with our federal partners.

Some of our collaborative projects and work groups include the Virtual Lifetime Electronic Record (VLER) Health, VistA Evolution/VistA 4, the Joint Interagency Venture (JIV), the Health Architecture Interagency Group (HAIG) and Federal Health Architecture (FHA). As OIA’s liaison within these project teams and work groups, our team provides subject matter expertise and represents our customer’s interests, as it relates to health standards-based interoperability.

Our core competencies include:

Terminology: Provide expert clinical terminology consultation, development, mapping, modeling and tooling to support semantic interoperability and reasoning capabilities in health records

Clinical Decision Support (CDS): Provide subject matter expertise on CDS to internal and external collaborators, and supports design and implementation of current and future CDS strategy by identifying and exploring CDS capabilities needed to optimally support patient care.

Informatics Architecture: Define strategy and architecture as it relates to representation of patient-specific clinical data and knowledge within health information systems and with technical methodologies used to process data for patient care, quality assurance, and secondary uses.

Standards and Interoperability: Provide expert health standards development engagement and consultation, contributing to a common framework for functional and semantic interoperability by sharing requirements and supporting solutions to achieve intelligent health information exchange that extends to enhanced patient care.

Meaningful Use: Facilitate the process of certifying EHR System according to the Office of the National Coordinator for Health Information Technology (ONC) certification criteria, to support the demonstration of meaningful use of Health Information Technology by providers and hospitals.